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37 Comments

  1. GOOD DAY THE PHONE NUMBER VALIDATION DOES NOT WORK I’VE TRIED USING BOTH MY MTN AND GLO PHONE NUMBERS, YOU GUYS CLAIM TO HAVE SENT THE TOKEN CODE VIA SMS BUT I NEVER GOT A TEXT, WHILE IN YOUR FAQ IT STATES WE WOULD SEE THE CODE VIA OUR EMAIL AND STILL I HAVEN’T GOT A MAIL EVER SINCE. AND I NEED MAKE PAYMENTS SO AS TO VALIDATE MY ACCOUNT AS SOON AS POSSIBLE SO I CAN USE IT FOR MY BUSINESS. KINDLY HELP ME OUT. MY USERNAME IS JUSTCHARLES

  2. Hi Admin,

    I already deactivated the DND on my line. I receive other bulk sms but not the token you claim to have sent.

    This is real serious.

    Another customer with same issue as Charles.

    May you should test run it from your end and troubleshoot where necessary.

    1. admin

      Hello sir, we are sorry you have to go through this. We are doing our best to advise alternative options as the problem is not something we can resolve from our end. Kindly re-attempt the verification process again and call the support line (2348070080003), so we can send the code to you.

      Thank you

    1. admin

      Thank you Amudhakumar for your recommendation.

      We have chosen to go via the phone route because receiving the code on your mobile is a proof that the device is yours (or accessible) to you.

  3. AMUDHAKUMAR

    Very informative and verification code does play a vital role as a secure element

  4. Abbey Jeff

    I CANT UPDATE MY PHONE NUMBER AND MY OFFICE ADDRESS. ITS TELLING ME PLEASE ENTER PHONE NUMBER FORMAT WHICH I DID REPEATEDLY BUT WONT UPDATE MY ACCOUNT. ALSO MY CAC CERTIFICATE THAT I HAVE BEEN VALIDATED IN BANKS IS NOT ACCEPTABLE ON VOGUEPAY. ITS UNFAIR

  5. Zizo

    I have been trying to verify my account, but it says “A token has been sent to you via sms” , I wait wait and nothing happens. I double checked my phone number and it is correct!
    I need some help…

  6. Cyrille

    Hello I have the same problems with verification code

    1. idorenyin

      Hello Cyrille, thank you for the feedback, could you be more specific with regards to the challenges that you are facing with the verification code. You can also chat us up on messenger — m.me/voguepay Thank you.

  7. Vittorio

    Hi Admin,

    I also tried to verify my number multiple times but I don’t receive the text messages.
    What goes wrong?

    1. idorenyin

      Hello Vittorio, Could you please chat us up on facebook messenger and provide your username to enable us to assist you with your phone verification. Thank you for choosing VoguePay

  8. Columbus Nkwuda Adegbe

    I tried verifying my number it’s not working…

    1. idorenyin Idiong

      Hello Columbus, kindly send your username, phone number and email address to our inbox on facebook.

      Click here m.me/voguepay to enable us verify your phone number from our end, thank yu for choosing VoguePay

  9. Ridwan Abdullateef

    I have been trying to verify my phone number and it’s saying a token has been sent to my phone which I never got. Kindly help out.

    1. Hello Ridwan, we apologise for the inconvenience. Kindly contact us at +2348170008003 or +2348183749988, you can also chat us on Facebook. – m.me/voguepay

  10. rodzer

    I can not verify the number and nobody answers the messenger ???? m.me/voguepay

    1. idorenyin Idiong

      Hello Rodzer, kindly check back for feedback your phone number has been verified. Thank you for choosing VoguePay.

  11. Bilal Hawila

    I can not verify the number plz help my nr +4553211993 my account dk1052

    1. idorenyin Idiong

      Hello Bilal, thank you for the feedback. However, we do not encourage users to post their details in public. Kindly send us a mail (support@voguepay.com) or chat us up on Facebook messenger.

    1. idorenyin Idiong

      Hello Transcendence, kindly chat us up on facebook messenger. Thank you

  12. Rodrigo Marcus

    Hi, have you guys solved the sms issue I need my phonephone verified, I have already sent you an email and contacted through messenger and got no response. Can you provide me with a phone number so I can call you?

  13. Hello,

    I never get your token. It says it has been sent, but never actually arrives. I have no filtering method set on my phone or my line. I even tried a virtual international phone number (a service from my cell provider that forward calls and messages to this phone calls to my phone). Nothing works.

    Any assistance please?

    1. idorenyin Idiong

      Hello Edri, we are sorry for the belated response. Kindly send the following information to our Facebook Messenger on m.me/voguepay
      i. username
      ii. email address
      iii. merchant ID
      iv. and phone number to enable us complete this process from our end. Thank you

  14. Vadim

    Hello, I’m from Canada and verification code not sent to me. How i can solve the problem?

    1. idorenyin Idiong

      Hello Vadim, we are sorry for this,
      kindly provide the following to our facebook messenger m.me/voguepay
      i. username
      ii. email address
      iii. merchant ID
      iv. and phone number to enable us to complete this process from our end. Thank you

  15. Vasil

    The phone verification process doesn’t work. SMS token doesn’t arrive. Please fix it. I can’t make any transactions. I did deposit but I can’t use the funds.

    1. idorenyin Idiong

      Hello Vasil, we are sorry for this,
      kindly provide the following to our facebook messenger m.me/voguepay
      i. username
      ii. email address
      iii. merchant ID
      iv. and phone number to enable us to complete this process from our end. Thank you

  16. Rohit Sharma

    HI – I have the same is with phone verification. Even with de-activating the DND I am not getting the account activation. This is a big issue for me. Please help

    1. idorenyin Idiong

      Hello Sharma, we have verified your phone number from our end, thank you for choosing Voguepay.

  17. Djshabang

    Unable to verify my phone…. nothing come through.

    1. idorenyin Idiong

      Hello sir, there could be many reasons as to why you are finding it difficult to verify your phone number, but I can help you out. Kindly chat us up on facebook messenger.

      Click here m.me/voguepay

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