Card funding account blocks are primarily due to the following reasons:
- When a user with a personal account type wants to initiate card funding; this is NOT allowed
- When you attempt to fund your account with an amount that is too high for card funding as required for business verification*
- Several attempts of unsuccessful funding will result into blockage of card funding.
*The maximum amount allowed for card funding for international merchants is $20 and the local merchants is N 3,000 (for business verification purposes)
good morning sir I want to know why my account was blocked
If your account is suspended or banned, kindly contact our support at support@voguepay.com
You should clearly state reasons why the suspension should be lifted as well as measures you are taking to prevent the action that led to the suspension or account banning.
Please i formerly opened an account on voguepay and i used my phone number and the email i enter was not correct and i setup another account with a valid email but when i try to enter my phone number it pop up this message(this number is already register to another account…. This is the number 081[REDACTED]…. Pls i wnt that previous account deactivated, so as for me to be able to use my number again on this current account…. Thanks in anticipation.
Your phone number is attached to your VoguePay account. Hence, you can only use one phone number per account. Kindly follow the instruction sent to your email to resolve the issue.
good evening, please I don’t know why am always being logout when am trying to fund my account for business registration. have never passed the select payment gateway
We are sorry to hear this. In most cases, when people are logged out, it has to do with the internet service provider. I will advise you try ISPs like Smile, GLO, VisaFone or Spectranet.