. . Refund policy is a protection program for buyers. This policy allows buyers to get back their money after a purchase has been made (but before the value/services is provided) When we receive a refund/chargeback request, our first line of action is to mediate between customers and buyers. To do […]
. Yes. You can verify your VoguePay business account without Corporate Affairs Commission (CAC) certificate. We have provided an alternative that allows you to verify your account with the following documents: International Passport /National ID Card / Driver’s License/ Voter’s card. Utility bill Verification fee applies based on country of […]
Yes, you can.
Your withdrawal request is processed within 48 hours of initiating it. This is based on our terms and conditions We usually do everything possible to ensure withdrawal requests are paid within 24hours.
. VoguePay provides a sandbox environment to test dummy transactions. You can test the functionality of the codes and API configuration you want to implement on demo before going live. Details of this can be found on our developer page To accept card payment in demo environment, please use the […]
Yes.You can verify your account with your National Identity slip pending the time you have the original copy. However, you are expected to submit the original copy as soon as it is ready for the completion of your verification statutory requirement. The National identity slip can be used to verify […]
NO. You cannot accept recurrent billing on your clients Card. Currently, VoguePay’s API does not allow setting recurrent billing on clients’ ATM cards. This is because VoguePay does not store user card details. However, you can set up recurrent billing using wallet-to-wallet transfer between VoguePay account holders only. Kindly read […]
By default you will receive an automated email notification to the email address registered with VoguePay. This is free. Additionally, you can opt to receive notification via SMS. The cost of which is N2 per SMS.
. . You can set up your VoguePay account to withdraw money to your bank account when a specific payment threshold is reach. To enable auto withdrawal, all the fields must be correctly filled for auto withdrawal to take effect. Also indicate the amount and Bank details. NOTE: You can […]
. It is easy to send money to other VoguePay users via our wallet system. We call it wallet-to-wallet transfer or peer-to-peer. This means that you can send funds to other VoguePay users locally or it can be cross-currency transfer (i.e, a VoguePay user with Naira account can send money […]