How do I get charged when I receive International payment.

When you receive payment in other currencies other than your default currency, the money will be deposited to your account in your default currency (please note that your default currency is defined by your country of residence) After the money has been converted to your default currency, the transaction charge […]

Where can I upload the downloadable content I want to sell

If you are selling a digital product it is easy to use VoguePay to instantly give download access to your users immediately after payment. This particular guide covers selling digital downloadable product on VoguePay. You can upload the digital content you want to sell to any hosting services of your […]

How we handle reversal or charge back due to frauds

When a transaction is suspected to be fraudulent, our financial partners (Bank and switching operators) might contacts VoguePay to reverse it even when the payment has already been successfully credited to you. If the cards used for the payment on your site is confirmed to be compromised by the suspected […]

How to handle reversal and chargebacks on your VoguePay account

Reversal is when money that has been credited to your VoguePay wallet is debited. This can be before or after the maturity period of the funds. Reversal or charge back request is made when any of our financial providers (e.g Banks, processing and switching partners) or customers contests against a specific transaction. […]